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Context Help

If you get lost inside our Control Panel, the first step you should take is to press the Help button, which is visible on each page. A context menu will appear. It contains thorough info about all the operations that you can perform on the page in question. Each pop-up window shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have a vast collection of educational videos explaining how to use our hosting Control Panel. They're created for those of you who want to see how things are being done rather than only reading articles. Thus, everyone can swiftly get to know our Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't discover the solution you are looking for, have a glimpse at our comprehensive Frequently Asked Questions section, which comprises questions asked by actual clients and offers practical solutions. We constantly "revamp" our FAQ database with new articles in order to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions section either, you can touch base with our excellent team of technical support engineers available 24x7x365 and ready to assist you with any issue. Each support ticket you submit will be replied to in less than 1 hour (the average ticket response time being approximately twenty minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 269827

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com