About Us
Being a hosting client can be a hard thing - you often need to deal with network downtimes and a terrible and slow support service. On top of that, you need to sign at least in 2 tools in order to administer your domain names, billing transactions and your website itself. When we launched ARCANET, we endeavored to alter all that.
A Trailblazing Hosting Approach
The hosting Control Panel is the part of the web hosting platform that the clients actually see. And 90 percent of the web hosting suppliers out there employ one and the same hosting Control Panel - cPanel. We, however, consider cPanel to be old and hard to work with - it simply impedes our work. That is the reason why we took the decision to employ a different hosting Control Panel - the Hepsia Control Panel. It's new, has a modern look and feel and offers billing, domain and web site administration options, so you can administer all facets of your online presence from one place. Plus, it has a drag 'n' drop File Manager, so you won't have to use third-party FTP software. Our tests have demonstrated that the Hepsia hosting Control Panel is 3 times faster than other hosting Control Panels! We have also set up a web hosting Control Panel demo - you can check for yourself how the Hepsia hosting Control Panel functions.
A Reliable Hosting Platform
Your site must be online. That is why we count on top-quality web hosting servers driven by the time-proven mixture of Linux and Apache. We are also partnering with 4 excellent datacenters where you can host your website. This allows us to offer a ninety-nine point nine percent server uptime guarantee.
A People-Oriented Approach
Last, but most certainly not least - we are there for you! We have Live Chat representatives who are there to answer all your pre-sale enquiries and to help you settle minor technical issues. We have an outstanding-quality 24x7 customer care service. We offer a 1-hour support ticket response time guarantee, but in most instances our customer care team members reply to support tickets in no more than twenty mins!